你的跨境沟通指南

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Everything you need to know to create seamless and powerful communication between the US and 加拿大.

对企业来说,在全球市场中做生意不再是可有可无的选择,而是必不可少的. As teams expand across borders and customers demand products and services outside their geographies, companies increasingly need simple solutions to power their enterprise without hampering business.

但是跨国经营带来了问题和挑战, 即使是在美加友好的边境沿线. 公司如何在不创造法律的情况下创造无缝的服务和连接, 行政及技术问题?

以下是实现美国和加拿大边境的指南, 基于云的通信解决方案,将保持您的业务平稳运行, 避免遵从性和监管问题, 并保持一流的客户体验.

“跨境扩张不必复杂. beplay全站app安卓 has the infrastructure and resources to create seamless connection across geographies.”

-唐·索尔森,UC云产品经理,beplay全站app安卓

并于,beplay全站app安卓

沟通跨边界

乍一看,在美加边境做生意似乎相对容易, 但在现实中, 跨国组织面临着各种挑战. 尽管两国在表面上有很多相似之处, 业务和技术环境是非常不同的. 除了, cultural distinctions among the populations lead to different expectations for employees and customers. 

拥有正确的沟通解决方案是跨境业务成功的基石. 当您考虑扩展业务或统一通信解决方案时, 以下是一些需要考虑的问题:

许多电信供应商只在美国或加拿大运营, 以及只在一个国家运营的公司, 这些提供者就足够了. 但随着公司扩大或寻找通过统一解决方案改善协作的方法, 了解当前的电信提供商是否在跨境运营是很重要的.

具有跨境业务的电信供应商可以提供:

  • 始终如一的服务和质量在双方的边界.
  • 熟悉并遵守两国的法规.
  • 简化当地货币的预算和账单.
  • 为从城市到农村的各种环境提供当地技术支持.

Any company expanding across the border must become familiar with and adhere to laws and regulations surrounding telecommunications, 数据和隐私. 除了, regulations around imports and exports can hold up business if equipment isn’t readily available.

Your telecom 提供者 should be able to operate easily and in full compliance on both sides of the border. 问问你的供应商:

  • 跨越边界生成的数据会发生什么? 如何确保数据安全?
  • Can you provide equipment from either side of the border to reduce the risk of import and customs hold-ups?
  • Do you have access to local warehouses and technicians to ensure prompt support and service in the event of a disruption?
  • 你有基础设施在边境两边提供安全和正常运行吗?

“Executives say that data protection and privacy are their biggest compliance concerns when looking at international expansion.”首席财务官

An experienced solution 提供者 will take the time to evaluate your unique needs and situation.

通常, 你将被要求加入一个个性化的“发现电话”,在那里专家可以回答你的问题, 评估您的需求,并为您的业务提出正确的解决方案.

这里有一些功能要寻找:

  • 在美国和加拿大都有电信方面的专业知识
  • Familiarity with relevant data, 安全和隐私法 and regulations to ensure compliance
  • 可扩展的解决方案,满足您不断增长的需求

学习 why you must adopt communication and collaboration strategies that include web and video conferencing.

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跨境的解决方案

Just as there is no single solution that’s perfect for every company that operates in a single country, there is no single solution that meets the needs of every company operating across the US-Canadian border.

当您的公司考虑采用跨境通信解决方案时, 考虑一下您的解决方案如何支撑您的组织获得未来的成功.

  • 共享资源: 使用跨边界 SIP中继 提供者, 您可以跨所有业务站点共享呼叫能力,以优化中继利用率, 节省您的资金和优化通话管理在高峰时间. 使用高级故障转移保护, 您的业务可以保持运营和可用性, 即使一个地方的电话线路中断. 
  • 安全选项: 从vpn到内容过滤器, 安全 必须成为跨国扩张公司的首要考虑. 在加拿大和美国有不同的合规和监管环境, 解决方案需要容纳相关数据, 安全和隐私法.
  • 沟通和协作工具: 如果您目前使用的是基于前提的系统, 现在是搬到 基于云计算的交流平台. Cross-border expansion will necessarily require improving collaboration tools for employees on both sides of the border. 无论员工是在办公室还是远程工作, 内部聊天等工具, 共享驱动器、网络和视频会议将变得更加重要.

选择一个 总解决方案提供商 (如beplay全站app安卓)可以帮助你的跨境扩张. 我们在沟通方面的专业知识 SIP中继 到网络和连接解决方案,如 SD-WAN,你可以在一个地方照顾你的整个设置.

Companies that are considering cross-border expansion for the first time may be in the ideal position to consider moving to a cloud-based communication solution. 如果您当前的解决方案是基于前提的, 如果你现在的供应商只在你的原籍国运作, making the transition to cloud with a cross-border 提供者 (such as beplay全站app安卓) could give your expansion the foundation it needs for long-term success.

欲了解更多关于移动到云的信息,请下载我们的电子书 云计算的理由.

随着客户期望的增加,联络中心解决方案比以往任何时候都更重要. 但对于跨国公司来说, implementing those solutions requires an extra layer of scrutiny to ensure that customer data remains secure. 除了, laws and regulations that govern how companies interact with customers are different in the US and 加拿大.

beplay全站app安卓 offers robust contact center solutions that protect customer data and create a great customer experience. 欲了解更多信息,请访问我们的 呼叫中心指南.

“Only 47% of executives in international markets feel prepared to handle international customer support; only 43% feel prepared to handle legal compliance.” – 签证

因为公司计划未来的业务运作, 全球经济危机, 国家紧急情况, 自然灾害甚至是典型的数据中断都可能使您的公司脱轨. 你准备好应付下一个紧急情况了吗? 

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为什么beplay全站app安卓?

beplay全站app安卓提供广泛的云通信和协作解决方案, 您可以跨越边界进行扩展,而不会造成不必要的干扰.

拥有超过170年的经验, beplay全站app安卓在跨国扩张方面有着深厚的根基和第一手经验. Our depth and breadth of experience means that you get a consistent experience on both sides of the border while ensuring that you are always in compliance with relevant regulations.

beplay全站app安卓提供了一系列的电信选项,以满足您的业务需求. We have the experience to help you find and implement a setup that will power your cross-border expansion, 现在和未来.

  • 资源: beplay全站app安卓’s broad reach means you get the resources of a North American telecommunication firm with the feel of a local 提供者.
  • Insights for managers: Provide your managers with real-time information about how your employees are using remote work tools, 无论他们是在加拿大还是美国.
  • 灵活性和适应性:在任何地方、任何设备上工作和协作.
  • 预算控制:通过利用运营成本模型的全部或部分, 您可以消除与遗留组件或内部组件相关的潜在意外.
  • 连续性:避免使用构建在健壮网络上的云解决方案造成中断.

Whichever direction you want to expand—north or south—beplay全站app安卓 has the experience you need to make sure that your company can maintain seamless communication across the border. 今天就beplay全站,了解我们如何帮助您的业务.

成功故事|地铁供应链集团

地铁供应链集团, 提供者 of third-party logistics and supply chain solutions to enterprises in both North America and Europe, 提供跨越供应链长度的定制解决方案. beplay全站app安卓帮助揭示了运营效率, 从沟通开始, 以及降低与信息通信技术基础设施相关的总成本.

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准备开始了? 了解beplay全站app安卓的一系列解决方案如何推动您的跨境业务.

电话销售 1-,或让我们了解更多您的需求,beplay全站app安卓专家将与您联系. 我们有经验的代表可以为您提供个性化的推荐, 根据您企业的具体情况和要求.