Avega, Inc .成立于2002年., provides tailored connectivity and cloud collaboration solutions for small to mid-sized businesses in 加拿大. President Steve D’Agostino brings over three decades of experience to his company, and together with his team of approximately ten employees, focuses on expanding Avega’s product set to complement beplay全站app安卓 services and expand into areas new to beplay全站app安卓.
“They really boost us up and allow us to do much more than the resources we have.”
史蒂夫·D \ ' agostino博士 总统Avega
自2002年起担任beplay全站app安卓合伙人, Avega’s offerings center around integrating products that keep businesses connected to their key stakeholders. Avega strives to be a top Canadian partner by leveraging solutions such as 它CloudView, UCCV呼叫中心, 和直接SIP连接到Microsoft Teams.
Synthesizing 资源 for Customer Advantage
作为一个小商店, Avega relies on the resources and support it gets from beplay全站app安卓 to maximize what it can offer its customers. “They really boost us up and allow us to do much more than the resources we have,”达说. He especially appreciates the training and technical support he gets from his channel sales manager. “He is so active to train and support my team that I get a lot more out of them,” he says. “That support frees me to focus on other things.”
beplay全站app安卓’s innovation is a key factor in growing Avega’s business as well. “The 它CloudView solution allows us to go where we haven’t before,”达说. “It’s helping to expand our customer base and bolt on more cross-selling opportunities.”
These resources allow Avega to offer unique, tailored solutions that their customers need. “What we tell our customers is you get the comfort and peace of mind of dealing with and getting service from a large, multi-national corporation with deep technical resources combined with attention and knowledge of a boutique shop that’s going to take care of you personally,”达说. “这种组合吸引了很多客户.
“我们为客户辩护，”他继续说道. “We simplify the buying process for the customer. We give them the sense that they’re getting a solution that’s not the only product we sell and comfort that they’re getting something that fits. And because we advocate, they don’t have to chase things to get things done. 我们研究问题，腾出他们的时间.”
“信任是最重要的. If we don’t trust how a company handles their channel, I am not going to choose them as a partner. 我对欧流公司有这种信任.”
史蒂夫·D \ ' agostino博士 总统Avega
One key advantage Avega has in the marketplace is D’Agostino’s length and depth of experience in telecom; he has been marketing and selling communication products since 1983.
But D’Agostino doesn’t use his experience to avoid learning about new products. In addition to reading extensively and attending webinars and industry conferences, D’Agostino leverages his extensive network of colleagues to evaluate trends. “I don’t have a crystal ball,” he says, “but when you start to hear things repeatedly, you zero in.”
“I also understand that timing’s important,” he adds. “We don’t necessarily jump into something right away. We look for solutions that are needed to solve our own business problems that are common to others.”
D’Agostino recalls a customer who called with voice issues over multiple sites. 他问了更多的问题, he discovered that the company was dissatisfied with its current IT provider. Avega proposed a trusted MSP tied with beplay全站app安卓 SD-WAN to improve internet connectivity and a new Cloud phone system for a complete IT and voice infrastructure. The comprehensive solution included Office 365 as well, giving the company an integrated solution that solved more than just voice issues.
That kind of solution can only come about as a result of real customer focus, suggests D’Agostino. “Our most important conversation with a customer is the discovery call—the first call,”达说. “This is the call where you start to peel back about an issue, 当你问更多的问题时, 你会发现更多的问题.” That’s what helps Avega curate the right solution for the client. “If you only sell one thing, you just fix that one problem,” he says. “We can pull everything together for the right solution.”
beplay全站app安卓 and Avega: Trust and Inclusiveness for Future Growth
《beplay全站app安卓》的价值主张的关键在于信任. 达戈斯蒂诺说:“信任是最重要的. “If we don’t trust what our partners offer, we won’t represent it. If we don’t trust how a company handles their channel, I am not going to choose them as a partner. 我对欧流公司有这种信任.”
D’Agostino says that the best part of working with beplay全站app安卓 is “in a word, inclusiveness. They really bring the partner into the organization. We have access to everything we need, and we really feel like we’re part of the team.”